Returns & Exchanges
At Lenora, we want you to feel confident in every piece you wear, which is why we offer a seamless 30-day return policy for all unworn garments with original tags attached. If your purchase isn't a perfect fit, we are here to help you find the style that suits you best.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging and attach the prepaid shipping label provided via email.
Ship It Back
Drop off your package at any authorized carrier location or schedule a pickup for your convenience.
Receive Your Refund
Once our team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing